The indoor pool was a great way to relax after a long day.

The Wi-Fi connection in the rooms was unreliable and slow.

Request a room with a manual AC control to avoid temperature issues when the weather changes unexpectedly.

I loved how Zineb, the customer relationship manager, made my stay so smooth, helping me with every request. The relaxation options like the indoor pool and soothing massages were just what I needed after a long day. The only bummer was the check-in process, as there was a bit of a mix-up with my room, but everything else was on point! 🌟

This will save you time and money

My stay was a mix of highs and lows. While I appreciated Zineb from guest relations, who was genuinely attentive, there were disheartening moments of poor cleanliness and unresponsive staff. If you can overlook these flaws, you may find a diamond in the rough, but be prepared for some inconveniences during your stay.

The lobby's modern design with elegant furnishings was simply delightful, making me feel comfortably pampered during my stay. The accessibility features made wandering around easy for everyone, ensuring a wonderful time for a group including seniors like myself.

More seating in public areas would be nice.

Overall, my stay was quite pleasant. The hotel maintained a high level of cleanliness, and the staff displayed helpfulness and professionalism throughout my visit. The breakfast provided a wide variety of options, including freshly made pastries and international dishes which catered to all tastes. Additionally, the fitness center and spa were well-equipped, and I appreciated the attention to detail in the facilities.

Had an amazing time with my friends! We visited the historic sites and enjoyed the local food. Our room was perfect and spacious. The hotel had great amenities and was very accommodating. Definitely great for groups looking to explore.

The location can be tricky if you don't have a car, as there are several branches in the area.

The room was spacious and impeccably clean, with all facilities functioning well. Breakfast offered an impressive variety, and the fresh coffee was a highlight. Zineb, the guest relations manager, consistently checked in to ensure all our needs were met, exemplifying outstanding service.

Exceptional Hospitality and Service!

From the moment we arrived, the staff made us feel welcome with personal touches like complimentary treats in our room. Manager Altan and his team ensured all our needs were promptly met. A stay here guarantees delightful service, just don't rely on the advertised pool!

This was just a fitting option for a passing visit in Istanbul with extraordinarily good value for money. The staff were friendly and helped fix the air conditioning issue promptly after I reached out. Make sure to check the room's amenities beforehand to avoid discomfort.

Comfortable beds but wifi was slow at times during our stay. Overall decent experience.

We had a wonderful stay at the hotel, especially with the kids! They loved the dedicated Kids Breakfast experience and the friendly staff were always ready to help us. The pool area was perfect for unwinding after a day out exploring the city.

In my wife’s opinion, the bus rides to the old town were a bit lengthy and tiring for the kids. A shuttle service would make it easier for families.

The staff arranged in-room suhoor service.